Terms Of Service

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Last update: April 24, 2020


Terms and Conditions shall be read. Everything we put on this page aims to protect users, and all parties related directly or indirectly to the services we provide.


We make sure you've read this page carefully before you decide to use our services

All of these things intentionally or unintentionally abused JHplatimum service will result in your account and we deferred we do not guarantee your data will be intact on our servers after the suspension

Here are some general points that should be adhered to and understand

we are not responsible for all the sites and content available on your site, therefore you can not make claims or demands to us if there are problems that arise from your site. Site along with your item does not violate the laws that apply both international law and the law in force in Indonesia is true both related to the content, links (links) for any reason. Several important points that the spotlight of legal pelanganan many do include:


Transfer Account

Our team will help you to move hosting from other providers for this we only accept the transfer of cPanel based hosting account, and are on the main domain (not on the add on domains) the transfer process will take maximum 72 hours

30 days after your account is active we can help you move your hosting account from another provider, if more than 30 days we will wear the cost for this is $ 10 / account hosting.


The following are some things that can not be put on shared hosting

JHplatinum infestifasi right to do and perform checks to fictitious files in your hosting to ensure you do not act violations.

Without Tolerance

We are unable to provide tolerance for those of you who do spam emails. sending mass emails without the consent of the owner of the email. this case we had to do because it involves an IP address on blacklists and we can be sure it will hurt a lot of parties

All content is harmful to the server, the server overload

Sample sites are not good for shared hosting and high resource consuming is wordpres Multi User (WPMU). We guarantee we will remove you from our server hosting if desperate!

Content that violate the law (general agreement).

Guarantee and Cancellation

We can only provide 100% money-back guarantee up to 30 days after you join, suspended for violations there will be no refund

If you wish to unsubscribe please inform us, if you do not make information regarding cancellation of the bill will come out and you are in charge to pay the bills.

Automatic backup

We do not provide automatic backup service, for reasons server kami maximize performance. but we give the facility a full backup, the database backup, file backup, email Backup on cpanel hosting for that you can do your own backup files

Right to Share Hosting

You have no right to resell your hosting account to anyone if you want this you should upgrade to a reseller account.

Price Changes

The amount you pay for hosting will never increase or decrease from the current date unless you order the use of coupons. although in this case we are entitled to change their pricing on our website coupon

Our regularly mengeluarakan coupon code and you are entitled to use or not use, vouchers are only valid for new client.


JHplatinum not responsible for damage to your data and we do not give any warranties, therefore the use of reasonable care and obey layana persyaran we will minimize this loss data information

We maintain the privacy of all data that you provide to us we will not distribute to anyone except to the authorities and law enforcement in this country if you otherwise do pelanganan. because we remain subject to applicable law.


This Agreement contains the complete and entire terms and conditions that apply to Your use of JHPlatinum's Services (as defined below). JHPlatinum may modify the terms of this Agreement, including the Fees (as defined below) at any time.

2.1 From time to time, We may revise this Agreement. We reserve the right to do so, and You agree that We have this unilateral right. You agree that all modifications or changes to this Agreement are in force and enforceable immediately upon posting. The updated or edited version supersedes any prior versions immediately upon posting, and the prior version is of no continuing legal effect unless the revised version specifically refers to the prior version and keeps the prior version or portions thereof in effect. To the extent any amendment of this Agreement is deemed ineffective or invalid by any court, the parties intend that the prior, effective version of this Agreement be considered valid and enforceable to the fullest extent.

2.2 We agree that if We change anything in this Agreement, We will change the "last modified date" at the top of this Agreement. You agree to periodically re-visit this web page, and to use the "refresh" button on Your browser when doing so. You agree to note the date of the last revision to this Agreement. If the "last modified" date remains unchanged from the last time You reviewed this Agreement, then You may presume that nothing in the Agreement has been changed since the last time You read it. If the "last modified" date has changed, then You can be certain that something in the Agreement has been changed.

2.3 Should You wish to terminate this Agreement due to any revisions made by Us, You must do so in writing via the cancellation form within thirty (30) days of the "last modified" date described above. Your continued use of the Services after the effective date of any such notice constitutes Your acceptance of such changes.

2.4 Waiver – if You fail to periodically review this Agreement to determine if any of the terms have changed, You assume all responsibility for such omission and You agree that such failure amounts to Your affirmative waiver of Your right to review the amended terms. We are not responsible for Your neglect of Your legal rights


3.1 The Initial Term shall begin upon confirmation of Your order or commencement of the Services to You and receipt of lawful funds. The term's length is chosen by You and shall be indicated when You order Our Services. This Agreement may not be terminated by You during the Initial Term (and any renewals thereof) except in the event of a breach by JHPlatinum. After the Initial Term, this Agreement shall automatically renew for successive terms, equal in length to the Initial Term, unless terminated or canceled by either party as provided herein.

3.2 JHPlatinum may also terminate this Agreement in its sole discretion at any time for any reason or no reason. ("Termination without Cause"). In such case, JHPlatinum will provide You with thirty (30) days written notice before the discontinuation of Services.

3.3 If JHPlatinum cancels this Agreement pursuant to any of the terms outlined in this Agreement, with the exception of Termination without Cause pursuant to paragraph 3.2, JHPlatinum shall not refund to You any fees paid or prepaid in advance of such cancellation and You shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation. In the event that JHPlatinum terminates the Agreement for cause, all prepaid hosting fees will be forfeited and are not refundable. The termination of this Agreement does not relieve You of Your obligation to pay any Fees accrued or payable to JHPlatinum.com prior to the effective date of termination of this Agreement.

3.4 In addition to JHPlatinum's right to terminate this Agreement provided elsewhere in this Agreement, JHPlatinum may terminate this Agreement effective immediately if, based on JHPlatinum's sole judgment, it determines that You or any of Your end-users: (a) have breached the Acceptable Use Policy ("AUP") as described in Section 12 of this Agreement, and incorporated herein, (b) have infringed or violated any intellectual property right or privacy or publicity right of a third party, (c) have not complied with any applicable law, statute or regulation, or (d) have uploaded, published or disseminated any images, text, graphics, code or video which JHPlatinum considers illegal or high risk, in its discretion. Nothing contained in this Agreement is intended to, or shall, impose any duty or obligation upon JHPlatinum to monitor or review Your Content or the content of Your end-users at any time. You remain solely responsible for Your Content, and any liability generated therefrom.

3.5 The termination of this Agreement will terminate Your access to the Services and Your license to the Host Materials (as defined in Section 5.2 of this Agreement). JHPlatinum shall not be liable to You or to any third party for termination of the Services permitted under this agreement. Upon termination of this Agreement, JHPlatinum reserves the right to maintain copies of Your data files and records for archival purposes, but does not undertake any obligation to do so. JHPlatinum reserves the right to impose an early termination charge for all Services terminated prior to the last day of the billing cycle.

3.6 If either party cancels or terminates this Agreement for any reason, You shall be solely responsible for making all necessary arrangements for securing a replacement host and moving all electronic data, graphics, images, video or text to the new service provider. Upon termination of this Agreement, provisions that by their nature would be expected to survive termination shall survive and remain in full force and effect in accordance with their terms.


4.1 When You register for the Services, You will choose a login (email) and password. You may use the Services or modify Your data and content only through such user ID and password. You are entirely responsible for maintaining the confidentiality of Your user ID and password and for any and all activities which occur using those credentials. You agree to immediately notify Us of any unauthorized use of Your account or any other breach of security known to You.

4.2 You must provide Us with a primary email address that is checked regularly and frequently. All notices and communications between Us will be sent to the email address You provide, and You are therefore required to keep this address current or notify Us if Your address changes. You should notify Us if any of Your contact and/or billing information changes so that We may update Your account. It is also Your responsibility to make sure that Our domain(s), JHPlatinum.com, are not included in any spam block list used by You or Your mail provider.

4.3 Providing false or inaccurate contact information of any kind may result in the Termination for Cause of Your account per Section 3 of this Agreement.

4.4 You are responsible for all activity transpiring under Your account. We therefore highly recommend that You secure file, directory, and script permissions to the most restrictive settings possible. You agree that You have the technical ability to properly operate a web site and that You are responsible for any actions performed under Your account, including but not limited to, damage caused to Your site, JHPlatinum's site and/or equipment, and any other site.


JHPlatinum reserves the right to modify, alter or add to the DMCA policy set forth in Sections 6-10 above, and all users should regularly check back regularly to stay current on any such changes.


15.1 You agree that Your use of JHPlatinum's Services is at Your own risk, and that JHPlatinum is not liable for any data loss in connection with its Services. You are solely responsible for creating backups of Your Content. If, during Our own routine maintenance, We do create a backup of Your Content which You later request Us to restore to Your account, We cannot guarantee that we will be able to do so, or that Your Content will be unharmed as a result of the initial data loss or the subsequent restore procedure. To that end, We highly recommend that You establish Your own routine backup procedure and that You periodically test restoring files from Your backup media to ensure that You are making viable backups.

15.2 Should you wish for JHPlatinum to provide you with routine backup service, in addition to the Services provided under this Agreement please contact Us. We offer many different backup solutions as an add-on service to Our regular Services, and all such services are provided through a separate, written agreement.


16.1 JHPlatinum does not impose hard set limits on each account's system resources. We do not actively disable accounts until they greatly exceed an acceptable level of usage. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. JHPlatinum will advise You of a temporary block placed on any account found to be consuming an inordinate amount of system resources, to the point of degrading overall system performance.

16.2 Except where expressly permitted by law, You may not translate, reverse-engineer, decompile, disassemble, or make derivative works from the Site and/or Materials. You hereby agree not to use any automatic device or manual process to monitor or reproduce the Site or Materials, and will not use any device, software, computer code, or virus to interfere or attempt to disrupt or damage Our Services and Site or any communications on it. If You do not adhere to this provision of this Agreement, in addition to monetary damages and other remedies available to JHPlatinum, You hereby agree to pay liquidated damages of $5000.00 plus any and all fees associated with recovery of these damages, including attorneys' fees and costs.

16.3 SECURITY Any violation of the security to the Site and/or Services is prohibited and may result in criminal and civil liability. Unauthorized Access of the servers used to provide the Site, Services, and/or Materials (the "Servers") is strictly prohibited and is a violation of this Agreement and the AUP per Section 6 of this Agreement. You agree not to engage in such activity or to attempt to breach the Servers for the purpose of altering or manipulating the hardware and software, compromising the Servers, or for any other unauthorized use commonly known as "hacking." In addition, You are prohibited from the following:

  1. Any form of unauthorized access to or use of data, systems or networks, including the Site and/or Services;
  2. Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network;
  3. Unauthorized interference with service to any user, host or network;
  4. Introducing a malicious program into the network or server (e.g. viruses and worms), including the Site and/or Services;
  5. Circumventing user authentication or security of any host, network or account;
  6. Using an account with another provider to promote Your site with Us in an abusive manner.
  7. Utilizing Our Services for the purpose of compromising the security or tampering with system resources or accounts on computers at Our site or any other site.

In the event You are involved in any violation of system security, We reserve the right to release information about You to system administrators at other sites in order to assist in resolving security incidents, and We shall also cooperate with any law enforcement agency investigating a criminal violation of system or network security. Additionally, any violation of these security provisions may, at Our sole discretion, be grounds for Termination for Cause of Your account per Section 3 of this Agreement.

16.4 BANDWIDTH USAGE Your monthly bandwidth allowance is determined by the specific package for which You sign up. If Your account exceeds Your monthly allowance, You will be charged an overage fee. Bandwidth utilization in excess of instance allocation is charged at $0.01 per GB in North American and Western European locations. Due to higher regional costs, Singapore and Tokyo (Japan) overage is priced at $0.025 per GB and Sydney (Australia) overage is priced at $0.05 per GB.

16.5 SANDBOX PLAN JHPlatinum offers a 512MB VC2 sandbox plan for testing out our platform. This plan is limited to two instances per account.

16.6 FAIR USE POLICY We provide specific Services to our Clients and define normal, fair, and reasonable use in terms of our JHPlatinum Virtual Private Servers as use that is consistent throughout any given billing period. We expect regular usage patterns from individual component machines and the client solution as a whole. Should we at our sole discretion determine a Client is not using this Service as defined under this Fair Use Policy, we may take actions to mitigate negative impact to Service delivery systems including but not limited to the following:

  1. Rate-limit the data the Client may send and/or receive from the individual machine to the entire solution level
  2. Adjust pricing to a standard bandwidth rate (market-dependent)
  3. Suspend or terminate Service to any or all Client machines


17.1 JHPlatinum will offer You a Service Level Agreement ("SLA") guaranteeing certain availability of Our Services. If applicable, the terms of any such SLA were separately negotiated between You and Us, and such SLA, if any, is hereby incorporated by reference as an indispensable part of this Agreement.

To be eligible for any credits to Your account, You must follow the specific procedures set forth in the SLA for notifying Us of Your desire for credits. You understand and agree that the failure to follow the procedure in the SLA within three (3) days of the triggering event will result in Your waiver of any right to receive credits.